All products are non-refundable once opened or used. Unused and unopened items in original sealed packaging could be return within 15 days from the date of purchase. Shipping charges are non-refundable and customer will be responsible for return shipping.
- As mentioned above in our shipping policies, we do reserve the right to send suitable alternatives while customers have not mentioned otherwise.
- Due to Corona Virus situation, we will no longer accept any returns.
- if any wrong items are sent, we will work with customer to make sure they are completely satisfied.
Out of Stock or Back Ordered Items
It is possible that your order may have items that are currently back ordered or out of stock, in such cases it is our policy to ship out comparable alternatives. We may notify you regarding such changes via e-mail or call you in reference to them.
If you do not want any substitutes, kindly leave a note to that effect in your order instructions or once you receive our message you have 24 hours to let us know that the changes are not to your liking. If alternatives are not suitable, we can refund the missing items instead.